AI-Powered Call Analytics
Transform Calls Into Data
AI Analytics at Scale
Full AI-powered transcription and analytics at scale. Transform individual calls into big data—unlock comprehensive insights on speech patterns, emotions, custom LLM metrics, keywords, and more across your entire call center.
Everything You Need to Optimize Call Performance
Full AI-powered transcription meets big data analytics. Understand every call, analyze at scale, and improve your entire operation.
Full AI-Powered Transcription
Complete speech-to-text conversion with industry-leading accuracy. Every word captured, every conversation fully transcribed.
Analytics at Scale
Transform individual calls into big data. Analyze thousands of calls simultaneously—no more call-by-call manual review.
AI-Powered Insights
Custom LLM metrics that you define to measure what matters most to your business, powered by complete AI transcription.
Emotion Detection
Understand sentiment and emotional patterns throughout customer conversations.
Keyword Tracking
Monitor compliance keywords, brand mentions, and critical phrases automatically.
Performance Trends
Visualize agent improvement over time with detailed trend analysis and reporting.
Agent Tagging
Organize and compare performance across teams, individuals, and departments.
Real-Time Processing
Get insights minutes after uploading—no waiting for batch processing.
Secure & Compliant
Enterprise-grade security ensuring your sensitive call data stays protected.
How It Works
Get started in minutes with our intuitive workflow
Upload Call Recordings
Simply drag and drop your agent call recordings into our secure platform. Support for all major audio formats.
Tag Your Agents
Assign calls to specific agents or teams for organized tracking and comparison across your organization.
AI Transcribes Everything
Our AI engine performs complete transcription of every call, transforming audio into analyzable data at scale.
Get Big Data Insights
Access analytics across all calls simultaneously. No more call-by-call review—see patterns, trends, and insights instantly.
Why Teams Choose Arcticscript
Full AI transcription of every call—complete visibility
Analyze thousands of calls at once, not one-by-one
Transform individual calls into actionable big data
Improve agent performance with AI-powered insights
Ensure compliance with automated keyword detection at scale
Reduce QA time by up to 80% with AI automation
Get in Touch
Ready to transform your calls into big data with full AI-powered transcription? Reach out to learn more about Arcticscript.
Let's Connect
Interested in learning more? Feel free to reach out through any of the channels below.